I booked a reservation with Jennifer through ClassPass and followed all her instructions: sent my COVID vax card in the morning, and arrived at the location 10 minutes before time, with a mask.
I never received a response through my texts or calls (which go direct to voicemail and ask you to text them). Another patron allowed me into the building and Jennifer’s business had an “in-session” tag on their door.
Highly unprofessional and flippant attitude for customers’ time and money. They are double-booking if you are a ClassPass customer and will not even inform you that they can’t serve you.
I will probably get my ClassPass credits back through customer care but my time and gas is wasted and my body is still in pain. Terrible experience, avoid if you use ClassPass.
Highly highly recommend. Jennifer was very kind and the service was amazing. I was having a super stressful morning and was very frazzled getting into Seattle with the icy streets and was unprepared but Jennifer was so nice and patient and I was able to quickly relax. The room was so cozy and calming. Jennifer addressed all the areas I needed and I felt so much better and relaxed for the rest of the day.
Jennifer was amazing. Probably one of the best massages I’ve had. She focused just enough on the areas that needed some extra attention, and the pressure was consistent throughout the entire massage. I also enjoyed the way she would drape a warm towel over areas she was done with, and also put some hot packs on my back while she worked on my lower body. It was a really nice touch. The massage area was warm, cozy, and relaxing. By the end of the hour my body felt completely like jello. I’ll definitely be back!
Pathetic people work here. They cancel on you last minute if u sign up through ClassPass. They leave a last minute email and get offended if u arrive at the place (not realized u have been cancelled). I tried to book through ClassPass 3 times but they cancelled every single time.
Look at that comment below- displays your sick attitude. What instructions did I not follow? I called and a woman opened the door. Plus, u cancelled on me last minute over email. U didn’t have the courtesy to call or text. U think I am gonna book again? Never and I am sure u will lose clients soon. ClassPass should block u because u have something against ClassPass members.
Jennifer is such a lovely person and truly understands her patients needs and concerns. She is excellent and extremely knowledgeable at what she does. Highly recommended booking with her!
Jennifer is the BEST massage therapist I have ever used! Kind, attentive and professional. She has now helped me heal quickly from two muscle issues that were producing very painful nerve symptoms. I look forward to scheduling some of her other services. Unequivocally recommend!
UPDATE: Jennifer Taylor has left me a negative review on my jobs Google maps because I was honest about my experience at her center. Do not waste your time or money on going here. Jennifer is not professional and will not answer my phone calls or texts. Please see photos for more details. She does not answer.
I schedule a massage here via Class Pass, I called to confirm with no response. I received an email asking me to come in at scheduled time which I did to wait there for 40 minutes. I called and texted multiple times with no response. I was very upset. I tried to brush it off and expected a call to let me know what happened but I never received one.
If you want a massage in the area, go to Eva Spa Massage it’s a 3 minute walk from the Washington State Wellness Center.
Jennifer is not only a knowledgeable massage therapist but is also open to feedback from the client such that it always helps to get the most out of a session. She sometimes suggests soothing add-ons such as cold stone facial, scalp massage and the use of hot towels depending on your specific situation. I once had a terrible headache and she adjusted the regular massage session to specifically focus on alleviating my pain.
Excellent! Excellent! Excellent! Washington State Wellness center is by far one of the best spas I’ve ever been to or ever experienced!! I can truly say that Jennifer gives you the royal treatment when it comes to spa treatments and massage. She’s very kind hearted, communicates well during, before and after the service. I’m definitely going to keep coming here and I’ll definitely share my experience with all my family and friends!!! You will not be disappointed by all the services on this site!!!
I’ve been to Jennifer a number of times for massage therapy and have always been pleased with her work, soothed from her comforting touch and deeply relaxed for strength and skill. She’s most professional and works according to your body’s needs with a gentle touch or greater pressure and depth. I highly recommend her services!
Jennifer is an amazing masseuse and never fails to go above and beyond expectations. A few months ago my girlfriend wanted to surprise her parents with a special treat since it was their first time visiting Seattle. We immediately knew a relaxing massage from Jennifer would be a good option since my girlfriend and I are frequent customers. Not only did Jennifer accommodate our busy/changing schedule but she did back-to-back at-home massages and customized each massage to my girlfriend’s parents’ needs. On top of that she is always very professional, kind and patient – she always manages to accommodate us despite her busy schedule which is something we truly appreciate 🙂 highly recommend her services!
Jennifer is an amazing massage therapist. She is very easy to reach and communicate with but most importantly, she gives very professional and effective massages! She adjusts pressure to your preference and even though she has a very kind and gentle demeanor, her hands can definitely work through a lot of tough spots and hard knots with a good amount of pressure. Her prices are beyond fair and she very often has good deals and promotions that you should definitely take advantage of when offered. Treat yourself to a massage session with her and you won’t regret it!
Best massage I’ve got so far!!! It is a combination of relaxing and healing.
I’ve been visiting Jennifer for a while and I’ll continue doing so. She has so much knowledge and experience dealing with muscle, shoulder back, etc problems. She’s so precise about the pain point, with strong pressure, my pain and tightness is immediately relieved.
Besides, she makes this experience so comfort and caring with the tons of little things including hot stones,cold stones, hot towels, cold towel, dozens of options with massage oil, eye pad, you name it…
Jennifer deserves to be known for her skills, and we deserve to know such therapist to take care of ourselves 🙂
My husband and I relo’d to Seattle approx. 12 months ago and my #1 goal was to find a professional that could help to alleviate some neck/lower back pain I was experiencing. I’m so pleased to have found Jennifer! Washington State Wellness?Jennifer came referred from a work colleague and I’ve since referred her on to family members and friends. Jennifer is accommodating with work schedules, thorough in understanding aches/pains/issues and then takes over from there. I’d highly recommend.
Jennifer is amazing! She is so personal and friendly. I came in with knots and soreness in my back and shoulders and Jennifer helped me tremendously with just one session. She also provided me with stretching and tips to help me keep my muscles healthy and stretched. I look forward to seeing her every month! High recommend!
I wanted to give 6 STARS! I highly recommend you make an investment in yourself and visit Jennifer. She did not simply go through the motions (no pun intended), but focused on my individual needs which resulted in an amazing special deep tissue massage.
Jennifer will help improve your body, mind, and spirit. The experience is like Walking on Sunshine!
I’ve been going to Washington State Wellness Center for deep tissue massages for about four years, so this review is long past due! Jennifer is incredible, and has without a doubt given the best deep tissue massages I’ve ever had (and I’ve had many). Her massages are a magical mix of therapeutic and relaxing, with many spa-like touches throughout. She allows you to customize the experience, offering various lengths, massage styles, a choice in aromatherapy scent, and an array of add-ons such as sugar scrub and my personal favorite, the cold stone facial massage. She is a great communicator and truly cares about your needs, and pays close attention, using the massage techniques that will be most beneficial. Every time I walk out feeling relaxed with considerably less pain and stiffness, but also like I treated myself to a spa day!
5 stars for an amazing masseuse! Jennifer is so attentive, professional and caring! Love the scalp massage and all the attention to my back. It’s a really relaxing space and I feel rejuvenated after her sessions. Highly recommend.
42 Reviews on “Washington State Wellness Center - Med Spa”
CANCEL CLASSPASS BOOKING – SAVE YOUR TIME & GAS
I booked a reservation with Jennifer through ClassPass and followed all her instructions: sent my COVID vax card in the morning, and arrived at the location 10 minutes before time, with a mask.
I never received a response through my texts or calls (which go direct to voicemail and ask you to text them). Another patron allowed me into the building and Jennifer’s business had an “in-session” tag on their door.
Highly unprofessional and flippant attitude for customers’ time and money. They are double-booking if you are a ClassPass customer and will not even inform you that they can’t serve you.
I will probably get my ClassPass credits back through customer care but my time and gas is wasted and my body is still in pain. Terrible experience, avoid if you use ClassPass.
Highly highly recommend. Jennifer was very kind and the service was amazing. I was having a super stressful morning and was very frazzled getting into Seattle with the icy streets and was unprepared but Jennifer was so nice and patient and I was able to quickly relax. The room was so cozy and calming. Jennifer addressed all the areas I needed and I felt so much better and relaxed for the rest of the day.
Jennifer was amazing. Probably one of the best massages I’ve had. She focused just enough on the areas that needed some extra attention, and the pressure was consistent throughout the entire massage. I also enjoyed the way she would drape a warm towel over areas she was done with, and also put some hot packs on my back while she worked on my lower body. It was a really nice touch. The massage area was warm, cozy, and relaxing. By the end of the hour my body felt completely like jello. I’ll definitely be back!
Very relaxing environment and professional service.
Great attention to all my tense muscles left me feeling renewed.
Pathetic people work here. They cancel on you last minute if u sign up through ClassPass. They leave a last minute email and get offended if u arrive at the place (not realized u have been cancelled). I tried to book through ClassPass 3 times but they cancelled every single time.
Look at that comment below- displays your sick attitude. What instructions did I not follow? I called and a woman opened the door. Plus, u cancelled on me last minute over email. U didn’t have the courtesy to call or text. U think I am gonna book again? Never and I am sure u will lose clients soon. ClassPass should block u because u have something against ClassPass members.
Jennifer is such a lovely person and truly understands her patients needs and concerns. She is excellent and extremely knowledgeable at what she does. Highly recommended booking with her!
Jennifer is the BEST massage therapist I have ever used! Kind, attentive and professional. She has now helped me heal quickly from two muscle issues that were producing very painful nerve symptoms. I look forward to scheduling some of her other services. Unequivocally recommend!
Negative 5 stars.
UPDATE: Jennifer Taylor has left me a negative review on my jobs Google maps because I was honest about my experience at her center. Do not waste your time or money on going here. Jennifer is not professional and will not answer my phone calls or texts. Please see photos for more details. She does not answer.
I schedule a massage here via Class Pass, I called to confirm with no response. I received an email asking me to come in at scheduled time which I did to wait there for 40 minutes. I called and texted multiple times with no response. I was very upset. I tried to brush it off and expected a call to let me know what happened but I never received one.
If you want a massage in the area, go to Eva Spa Massage it’s a 3 minute walk from the Washington State Wellness Center.
Jennifer is not only a knowledgeable massage therapist but is also open to feedback from the client such that it always helps to get the most out of a session. She sometimes suggests soothing add-ons such as cold stone facial, scalp massage and the use of hot towels depending on your specific situation. I once had a terrible headache and she adjusted the regular massage session to specifically focus on alleviating my pain.
Excellent! Excellent! Excellent! Washington State Wellness center is by far one of the best spas I’ve ever been to or ever experienced!! I can truly say that Jennifer gives you the royal treatment when it comes to spa treatments and massage. She’s very kind hearted, communicates well during, before and after the service. I’m definitely going to keep coming here and I’ll definitely share my experience with all my family and friends!!! You will not be disappointed by all the services on this site!!!
I’ve been to Jennifer a number of times for massage therapy and have always been pleased with her work, soothed from her comforting touch and deeply relaxed for strength and skill. She’s most professional and works according to your body’s needs with a gentle touch or greater pressure and depth. I highly recommend her services!
Jennifer is an amazing masseuse and never fails to go above and beyond expectations. A few months ago my girlfriend wanted to surprise her parents with a special treat since it was their first time visiting Seattle. We immediately knew a relaxing massage from Jennifer would be a good option since my girlfriend and I are frequent customers. Not only did Jennifer accommodate our busy/changing schedule but she did back-to-back at-home massages and customized each massage to my girlfriend’s parents’ needs. On top of that she is always very professional, kind and patient – she always manages to accommodate us despite her busy schedule which is something we truly appreciate 🙂 highly recommend her services!
Jennifer is an amazing massage therapist. She is very easy to reach and communicate with but most importantly, she gives very professional and effective massages! She adjusts pressure to your preference and even though she has a very kind and gentle demeanor, her hands can definitely work through a lot of tough spots and hard knots with a good amount of pressure. Her prices are beyond fair and she very often has good deals and promotions that you should definitely take advantage of when offered. Treat yourself to a massage session with her and you won’t regret it!
Best massage I’ve got so far!!! It is a combination of relaxing and healing.
I’ve been visiting Jennifer for a while and I’ll continue doing so. She has so much knowledge and experience dealing with muscle, shoulder back, etc problems. She’s so precise about the pain point, with strong pressure, my pain and tightness is immediately relieved.
Besides, she makes this experience so comfort and caring with the tons of little things including hot stones,cold stones, hot towels, cold towel, dozens of options with massage oil, eye pad, you name it…
Jennifer deserves to be known for her skills, and we deserve to know such therapist to take care of ourselves 🙂
My husband and I relo’d to Seattle approx. 12 months ago and my #1 goal was to find a professional that could help to alleviate some neck/lower back pain I was experiencing. I’m so pleased to have found Jennifer! Washington State Wellness?Jennifer came referred from a work colleague and I’ve since referred her on to family members and friends. Jennifer is accommodating with work schedules, thorough in understanding aches/pains/issues and then takes over from there. I’d highly recommend.
Jennifer is amazing! She is so personal and friendly. I came in with knots and soreness in my back and shoulders and Jennifer helped me tremendously with just one session. She also provided me with stretching and tips to help me keep my muscles healthy and stretched. I look forward to seeing her every month! High recommend!
I wanted to give 6 STARS! I highly recommend you make an investment in yourself and visit Jennifer. She did not simply go through the motions (no pun intended), but focused on my individual needs which resulted in an amazing special deep tissue massage.
Jennifer will help improve your body, mind, and spirit. The experience is like Walking on Sunshine!
I’ve been going to Washington State Wellness Center for deep tissue massages for about four years, so this review is long past due! Jennifer is incredible, and has without a doubt given the best deep tissue massages I’ve ever had (and I’ve had many). Her massages are a magical mix of therapeutic and relaxing, with many spa-like touches throughout. She allows you to customize the experience, offering various lengths, massage styles, a choice in aromatherapy scent, and an array of add-ons such as sugar scrub and my personal favorite, the cold stone facial massage. She is a great communicator and truly cares about your needs, and pays close attention, using the massage techniques that will be most beneficial. Every time I walk out feeling relaxed with considerably less pain and stiffness, but also like I treated myself to a spa day!
5 stars for an amazing masseuse! Jennifer is so attentive, professional and caring! Love the scalp massage and all the attention to my back. It’s a really relaxing space and I feel rejuvenated after her sessions. Highly recommend.