Premier luxury spa located inside the historic Fairmont Olympic Hotel in the heart of downtown Seattle. Offering advanced skin and body treatments, spa services, salon and nails, special event packages and more. We strive to provide the highest quality care to our guests. Our providers have been featured in Allure, WWD, Elle, Vogue and Seattle Magazine. Penelope carries top global product brands such as Biologique Recherche, MBR and more.
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250 Reviews on “Penelope & The Beauty Bar - Day Spa”
Went for a shellac manicure. Great service. I will go back for sure. Downtown parking is not ideal, took the bus for a change. Place is clean which is a must for me.
Came for a spa day, received the 110 min massage that was seriously just nothing short of amazing from Patrick. Patrick is truly phenomenal, he is extremely intuitive, and really a master as his craft!!! I would highly recommend this experience for anyone especially those who have more complex massage needs – please book Patrick you will forever be grateful for reading this post, I promise! 🙂
Jaeger is great.
Was really happy with the detailed and communicative customer service I received recently. I needed assistance regarding a purchase two years back and was listened to and throughly helped. Very much appreciated as this was an unusual request and I no longer live in Seattle. Thank you!
Donna is the best!
The woman who did my pedicure wrecked 2 cuticles and made them bloody. Painful! 😣 Also it seemed overpriced for the mani/pedi. Luckily I had a Groupon but still… not worth the hype imo.
Love this place! Great services – I go for everything from facials, nails, and massages to sugaring and waxing. The Lotus is also amazing for anyone struggling with bikini area ingrown hairs. I suggest going to Donna for everything that you can!!
I was about 20 minutes late because of how I didn’t anticipate how hard it would be to find a parking space as well as doing laundry. When I went the place was beautiful and the waxer was super nice. However she did rush through my waxing because she said they were closing soon which left me with a few hair still present. Besides that, they were great.
Ben gave me the best massage of my life! The entire staff and experience were wonderful!
Spent the morning here with my best friend on my last day in Washington. I had Alyse for a body polish and my friend had Sonja, whom she said had magic hands for her polish and facial.
After my polish I waited an hour before my next two treatments before finding Alyse in the hall to find out was going on. She was gracious and told me she’d find my therapist.
The ambiance was wonderful, for the price I’m a bit disappointed in the quality of treatment from the therapist and it was a bit odd to have a facial without warm steaming towels on the face, it did feel like a cold paper towel was being used to take off the product. But my friend absolutely loved her facial.
So it was a bit hit and miss. Customer service was on point besides the long wait but quality of treatment for me wasn’t worth the price paid.
Got an amazing massage 💆♀️. 80 minutes felt like 30. The only draw back finding parking
My fiancé and I recently had a couples massage as part of celebrating our engagement and staying at the Fairmont. We agree with a previous review that the price tag is luxury but the quality of the massage definitely was not. We would not go back for future services after this experience.
Patty is a little Angel that fell from perfect skin heaven, and will bless your face like never before. Seriously have never felt propelled to write a beauty review before, but she is worth RAVING about. Can’t wait for my next facial xx
I want to give this place 5 stars so badly but poor communication and scheduling issues has prevented me from being able to do so. Unfortunately my first time attending the salon left a poor impression. They were running a Valentine’s Day 2021 sale for a compliementary Jade Pod session with any hair appointment. I decided treating myself on Valentine’s Day with a blowout and a Jade Pod would be a great way to spend the afternoon so I tried scheduling from almost 2 weeks ahead of time starting on 2/01/21 when I saw the ad. I called almost every day for a week and a half with no answer or call backs. On 2/08 I sent an email to their booking email with no response. Finally on 2/10 I got through but of course by then they were fully booked for 2/14 so I was forced to schedule for the day before but asked them to note that if anyone canceled on Sunday 2/14 to call me and let me know as I wanted my hair done before my date. I was contacted the morning of my appointment due to the snow storm and asked if we could push my appointment back an hour, luckily I live downtown so I adjusted. I was having a hard time getting there due to the snow so I called to let them know I would be 10 minutes late and then I was told someone was supposed to call me to reschedule me as their hairstylist couldn’t make it in. I honestly told them just to cancel .. this had become a stressful 2 week ordeal just to come in for a simple blow out. At this time I also found out I was never going to be able to have my blow out on Sunday because there are no stylists on Sunday but was never told this. 5 minutes after canceling I was contacted and told there was a hair stylist after all and if I wanted to come in. Since I was already in my lobby waiting for my ride I decided to just go. My stylist was a very nice woman but unfortuntely she didn’t style my hair at all as requested and I was asked if I wanted my hair washed when it was my understanding that a blowout conists of a wash and must be done with wet hair. Also, they had her do my blowout before my jade pod appointment despite a note in my booking that I wanted it done afterwards so it wouldn’t mess up. I also found out afterwards that there are no showers in the spa to rinse off after sweating in the infrared pod so I had to go home and rinse off before my date .. which just messed up my hair. Staff was nice but the lack of communication was a big turn off for me. It was great opportunity to support local business but tbh I wish I wouldn’t have persisted after no callbacks for a week and a half and just stayed home instead ..