Penelope & The Beauty Bar - Day Spa

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250 Reviews on “Penelope & The Beauty Bar - Day Spa”

Very Good
4.3
250 reviews
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  • Elizabeth is the best! And everyone that works there is so sweet and kind. They really make you feel valued

  • As relaxing and painless as a wax experience can be! Rachel is great at the sugaring technique, and the natural wax was way less irritating than other forms. Will definitely be back!

    The only thing I don’t like is the parking. They don’t validate the parking deck, so you’re either paying a flat $10 there or spending a lot of time to find something on the street.

  • Penelope is a professional wonderful place to take a deep breathe and relax! The place is very calm and soothing! All the massage therapists have been terrific! A great gift for someone or even better a day all to yourself!

  • Penelope & The Beauty Bar is a wonderful place to get a sugaring or waxing done. The front desk staff are wonderful and Elizabeth is great. I enjoy my pampering time here.

  • I loooove this place! The staff is phenomenal. They are so friendly and welcoming; I’ve never had a bad experience. I get all my waxing/sugaring, lashes, and pedicures done here. I also bought a few spa treatments for my bridesmaids before my wedding, and did the “Skinny Minnie” treatment for the big day — this treatment is amazing. The following 2 days, I actually had a thigh gap for the first time in my life.

    And the pod! I could use the sauna pod everyday.

  • very satisfying. the service I get always done professionally.

  • DON’T get a Brazilian with Daisy. She doesn’t extend the skin at all, just rips like an amateur. Lori is great. Overall ok– I can’t imagine anyone paying full price at this place. The atmosphere is very pretty and chic.

  • Had a fantastic facial at Penelope and the Beauty Bar!

    I was a little early to my appointment, but they still let me change into my robe and slippers and hang out in the waiting area with a lovely cup of tea. The girls at the desk were so nice and friendly and were very intent on making all their visitors comfortable.

    Samantha was my esthetician and she was AMAZING. I opted for the Perfect Facial treatment, which was quite a splurge but I had not had a facial in a few years and really needed a good tune-up. It was SO worth the price. Samantha explained each product she was applying and why each was a good choice for my skin type and issues. She had to perform a few extractions, which anyone knows can be less than relaxing, but Samantha is such a professional and tried to keep me as comfortable as possible. She also gave me a super fantastic head, neck, shoulder and arm/hand massage. This was my first time using Biologique Recherche products and I was so impressed with the quality – gentle yet effective! I could actually feel the skin on my face begin to breathe again. When I walked out of the spa, my face looked radiant and clear, and the effects are still visible days later. I will be back as soon as possible!

  • I have been visiting for almost a year now and see Sam for their sugaring – she is the best! Staff are all very nice and friendly.

  • Absolutely love Penelope & The Beauty Bar. Everyone is warm, friendly, and kind, and they create such a relaxing and nurturing vibe. I always leave with my hopes and expectations exceeded!

  • Waxing here is great. Morgan is fast and friendly. Will definitely go back.

    I booked a full set of lashes as they had a special deal. They looked great but they all fell out within a week – pretty disappointing since I had to pay for another full set two weeks later.
    I had lashes before for a couple years and know they go through natural shedding cycles, but never had them fall out so fast. I always make sure to take good care of mine, but these just kind of slid off pretty quick from my natural lashes.

  • Every time I walk into Penelope’s it truly feels like an escape or mini-vacation. From the moment you walk in, you are greeted by an incredible front desk staff. The massages, facials and other body treatments are fantastic and include services that can not be found elsewhere in this city.
    The one time I did have an issue, it was immediately handled. They went out of their way to make sure that the situation was resolved, and continued to check in with me, via email and during my future visits, to make sure I was still happy with the resolution. The quality of the services and customer service can not be beat!

  • I see Anthea. Anthea is pretty much a waxing queen. I do sugar with her and she is AMAZING. I am always very please after each session. Also, I very much enjoy walking into the beautiful Fairmont Hotel. Great service!

  • I have been a loyal customer since their first year of business, and the quality is of the highest caliber, and has remained consistent. Whenever I need to be pampered, for a special occasion, or simply because it’s a Tuesday, I schedule my “ME” time online or by calling and refuse to go anywhere else but Penelope.

    I’d highly recommend a facial from Ms. Sonja, a deep-tissue massage from Ben, and a sugaring from Ms. Pilita. William is always there to greet me with a warm smile, to ask about how I’m doing, and to check in to make sure my services were what I expected. Of course it’s always above and beyond any of the other places I used to go to (whom shall remain nameless), and the happy hour from the Georgian Terrace Lounge upstairs in the Fairmont Olympic puts it over the top – the Lavender Cosmo is my favorite (Michael, the longtime bartender, along with the servers are all delights)!

    I always feel appreciated, respected and well cared for by the awesome staff and services offered, both at Penelope and the Lounge.

    My only small issue is that parking can get pricey, even when validated. I’ve taken to using the Light Rail, and it’s so much more relaxing than dealing with the traffic afterwards.

    Don’t believe it could be this good? Do yourself a favor, and check it out for yourself. You will not be disappointed!

  • Beautiful and tranquil spa. I got the Groupon deal on Spa mani, pedi. Not only the deal was great, the service was nice. I would go back paying full price.

  • Massages were wonderful.
    Pedicures were perfect.
    Staff was friendly and courteous.
    Although my eyebrow waxing wasn’t great, I would definitely go back again.
    The staff was all so, so wonderful!!

  • I got a Living Social deal for waxing/sugaring, and now I’m hooked! This is a beautiful, comfortable space, the customer service is great, and Daisy really knows her stuff, she is a very talented aesthetician.

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