Ideal Image is North America’s #1 aesthetics brand, making personal aesthetics and wellness more affordable, accessible, and effective than ever before. Our Medspa Seattle location provides IPL Photofacial, CoolSculpting®, CoolTone®, Botox®, Facial Fillers, Laser Hair Removal, Ultherapy® Skin Lifting, Lifetime Guarantee Membership. Ideal Image believes “Confidence Changes Everything” and our vision is to make personal aesthetics and wellness accessible for everyone, delivering real results for real people driven by medical experts. Schedule an appointment with Ideal Image Northgate today!
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250 Reviews on “Ideal Image Northgate - Med Spa”
NEVER give these people your contact information. They will email you and call you every few days, no matter how many ways you try to unsubscribe. I’ve had to block them from everything. Totally predatory. I initially considered booking an appointment, but I would never use a service that uses these kinds of marketing tactics.
I signed an 8 treatment contract to remove the hair on the back of my neck. After 4 treatments, the pandemic hit and I couldn’t get back in for my 5th treatment until 15 or 16 months later. I finished the remaining treatments covered, but continue to require more to get rid of the hair completely. I reached out to the office regarding the additional treatments I’ve had to pay out of pocket for, but never heard back. Already spent a fair sum of money for extra treatments and still need to do more. Very disappointing.
That being said, staff is nice, helpful & knowledgeable
Kim is very informative and thorough. I really appreciated her attention to detail and knowledge of the procedures! Highly recommend this location and their staff!
I have had several treatments done here and have had positive experiences. The last treatments were especially positive with the customer service as well as the treatment. Aubrey’s creative customer service gave me the best discounts and Jenny the head nurse got me in really quickly for treatments and made my procedures a really easy process. Thanks ladies!
It was an absolute pleasure! Nora was really helpful, wonderful & kind. I felt like I was well cared for and given all the necessary information I could have asked for. Super excited to continue getting my laser treatments!
I had the best experience today. Hands down it was one of the best treatments I have received. My provider, Mandy was the AMAZING!! She took extra time to ice the treated area which reduced my reaction. She was thoughtful and aware what I was experiencing to make sure I was comfortable. I would highly recommend her to anyone!! Thank you Mandy!
Second time I have come in and was not a candidate for a service. I have had only bad experiences since I bought a membership that I cannot even use.
SCAM/FRAUDULENT COMPANY – Do NOT pay for services upfront EVER! They took $3000 from me and then told me I couldn’t be scheduled for at least 6 months and that I would not be able to be seen at northgate and would have to drive 2 hours to a different office. They also charge you an extra membership fee $250 but then won’t let you schedule within the year so they will just keep charging you. I have opened a legal case and a BB complaint.
They try to befriend you to upsell you. Long, confusing, drawn out contracts that you pay up front with hidden extra costs (not what you agree to). It also seems like they “accidentally” don’t include something you ask for (so they can say “oh we didn’t know” once you get to the appointment and then charge you more). Very scummy, commission-based company
The young woman that did the procedure made sure I knew what to expect. The people at the front counter made sure I had 3 appointments set up before I left. I am extremely pleased with the care given me throughout the entire process.
Very clean facility, super nice and friendly staff
Smooth and good with experienced staff ( Mandy)
They were very patient and getting connected to our zoom call but was unable to book my appointments on the same call so I had to call a couple of times to get confirmation on my services and couldn’t get in right away
Grimes was great. She was funny and charming. Made it a wonderful experience today
Friendly and courteous staff
Worst experience ever. Worker was nice. The fact I spent the money I did and was upsold just to find out they didn’t reserve my appointments and had to leave and come back and that was pushed back and now I am heading home since I already wasted 2 hours waiting for them.
Unbelievable poor customer service!!! They manage the business by ripping off customers.