I’ve been getting my eyebrows threaded and hair rescued by Selma (from overpriced GJ salon that was over-processing my fine blonde hair, ruining it) since 2005. I now drive from Tacoma to Redmond for services. She introduces me to cutting edge products – hair removal, facial, and hair – and techniques – she takes classes and is committed to always learning. You won’t find a more authentic human being than Selma who truly cares about you.
Never got around to writing this, but Google suggested I do some reviews for places I’d been to. I went here 4 years ago so maybe things have changed, but maybe not. I bought a Groupon for this salon and was excited to get my first ever facial. I got to the shop and without even a polite greeting, the person at the desk asked for my Groupon paper. I never told them I was using a Groupon so it was a little weird to have someone be so abrupt and assuming. It’s an odd little shop with an upstairs so probably a converted house that wasn’t particularly relaxing in their choice of decorum. When it was my turn, the lady who did my facial wasn’t the nicest person ever. Every 5 minutes during the procedure, she tried to upsell me some additions to my facial. Being that this was my first facial, I wanted the basic package so I could see what I thought and then maybe add things for my next facial. Her asking me got so annoying and repetitive that it completely destroyed the relaxing experience for me. I made it very clear to her that I had acne-prone skin and she assured me that what she was putting on would be fine. This was a complete lie as over the next week, I developed the worst acne breakout I’d had in my entire life. Additionally, it was supposed to be an hour procedure and it was more like 40-45 minutes. I felt like I got ripped off due to the shortened time. I normally have no problem tipping service people who do a good job, but I really had to begrudge myself to tip this lady as I had a horrible experience that was not relaxing in the slightest. I should have posted this earlier, but life gets in the way, so I feel bad for other people who may have gone here and had a similar experience to what I had. I will never return and the whole thing turned me off from getting a facial elsewhere. Hire people who actually make customers relaxed and keep upselling to one time at the beginning.
The staff is wonderful. Have tried multiple places but I like this place the best as the staff not only listens but also add their creative inputs on what would look best on me based on their immense experience. I get compliments when I get my hair cut done from here.
Update! I just went in for a haircut with Nelia. Love her and my hair! I usually hate getting my thick, long wavy/curly hair cut because it’s hard to find someone convenient to my home that does a decent job. My search is over. I will be going back. Nelia is amazing.
I went in for a Groupon facial- microderm, chemical peel. I added on an extra mask for $10. I had a very good experience with Jessica and will be going back. The place was clean, the staff were all friendly. I forgot my earrings and she called me to say they have them set aside for me.
Do not go here! I went last weekend for microderm and chemical peel. I almost never have acne but since their wervice, my face developed about 20 pimples, some of them really huge. They said post chemical peel, my skin will peel in 3 to 5 days but until now all I see is acne. I am never going here again and wouldn’t recommend this place to anyone.
I have very thick hair wavy light colored hair and both my daughters do also- we have a hard time finding salons that can cut our hair and not make it poof- they ALWAYS have done a great job with all three of us! I have also had my eyebrows done- tattoo fill in and dyed here and I was very happy! Salma has always been direct and honest in her advice and professional. hIGHLY recommend!
Quality laser for laser hair removal. Compared to other laser hair removal she was not cheap but she is thorough. The laser she uses is warm and less painful than my previous experience.
74 Reviews on “Rivaage Salon & Medi-Spa - Beauty Salon”
I’ve been getting my eyebrows threaded and hair rescued by Selma (from overpriced GJ salon that was over-processing my fine blonde hair, ruining it) since 2005. I now drive from Tacoma to Redmond for services. She introduces me to cutting edge products – hair removal, facial, and hair – and techniques – she takes classes and is committed to always learning. You won’t find a more authentic human being than Selma who truly cares about you.
Never got around to writing this, but Google suggested I do some reviews for places I’d been to. I went here 4 years ago so maybe things have changed, but maybe not. I bought a Groupon for this salon and was excited to get my first ever facial. I got to the shop and without even a polite greeting, the person at the desk asked for my Groupon paper. I never told them I was using a Groupon so it was a little weird to have someone be so abrupt and assuming. It’s an odd little shop with an upstairs so probably a converted house that wasn’t particularly relaxing in their choice of decorum. When it was my turn, the lady who did my facial wasn’t the nicest person ever. Every 5 minutes during the procedure, she tried to upsell me some additions to my facial. Being that this was my first facial, I wanted the basic package so I could see what I thought and then maybe add things for my next facial. Her asking me got so annoying and repetitive that it completely destroyed the relaxing experience for me. I made it very clear to her that I had acne-prone skin and she assured me that what she was putting on would be fine. This was a complete lie as over the next week, I developed the worst acne breakout I’d had in my entire life. Additionally, it was supposed to be an hour procedure and it was more like 40-45 minutes. I felt like I got ripped off due to the shortened time. I normally have no problem tipping service people who do a good job, but I really had to begrudge myself to tip this lady as I had a horrible experience that was not relaxing in the slightest. I should have posted this earlier, but life gets in the way, so I feel bad for other people who may have gone here and had a similar experience to what I had. I will never return and the whole thing turned me off from getting a facial elsewhere. Hire people who actually make customers relaxed and keep upselling to one time at the beginning.
It was not satisfactory!
The staff is wonderful. Have tried multiple places but I like this place the best as the staff not only listens but also add their creative inputs on what would look best on me based on their immense experience. I get compliments when I get my hair cut done from here.
I will definitely return!!
Nice service
Update! I just went in for a haircut with Nelia. Love her and my hair! I usually hate getting my thick, long wavy/curly hair cut because it’s hard to find someone convenient to my home that does a decent job. My search is over. I will be going back. Nelia is amazing.
I went in for a Groupon facial- microderm, chemical peel. I added on an extra mask for $10. I had a very good experience with Jessica and will be going back. The place was clean, the staff were all friendly. I forgot my earrings and she called me to say they have them set aside for me.
Do not go here! I went last weekend for microderm and chemical peel. I almost never have acne but since their wervice, my face developed about 20 pimples, some of them really huge. They said post chemical peel, my skin will peel in 3 to 5 days but until now all I see is acne. I am never going here again and wouldn’t recommend this place to anyone.
I have very thick hair wavy light colored hair and both my daughters do also- we have a hard time finding salons that can cut our hair and not make it poof- they ALWAYS have done a great job with all three of us! I have also had my eyebrows done- tattoo fill in and dyed here and I was very happy! Salma has always been direct and honest in her advice and professional. hIGHLY recommend!
Quality laser for laser hair removal. Compared to other laser hair removal she was not cheap but she is thorough. The laser she uses is warm and less painful than my previous experience.