Welcome to Origin Salon Spa. Located in the heart of Redmond, Washington, we have proudly served our thriving city and the communities around it since 2005. Today, we are a trusted partner to those who share our passion for bringing out the inner beauty in every guest who comes through our door. At Origin, the guest’s experience is the foundation upon which our entire philosophy is built.
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74 Reviews on “Origin Salon Spa - Beauty Salon”
My first time with Selwa and she did a great job,
best haircut I have had in several years –
will definitely see her again!
Great service and friendly staff.
Malinda continues to do a fantastic job coloring my hair!
UPDATE: Two months after my initial service, Yasmeen contacted me to let me know she’d seen my review, ask about the situation and try to rectify it. She refunded me the overcharge for my add-on treatment and let me know that the member of their staff who responded to my initial email has been out of the salon due to a medical procedure. I’m not sure whether or not any other team members saw the follow up emails I sent, but I know that this is an especially difficult time for businesses and I think everyone deserves a little grace. I appreciate their team’s efforts to correct a mistake (even an old one) and have subsequently updated my review to four stars rather than three.
ORIGINAL REVIEW: I chose this salon based on the reviews that I read, so I wanted to provide one of my own.
The good:
My original appointment was scheduled with another stylist, but because of issues with extreme weather and childcare it was rescheduled with David. This was totally understandable and I appreciate that they let me know about the need to reschedule as soon as possible, and even fit me in the same day. I thought it showed professionalism on their part.
David did a great job on my hair! I went in for a cut and an add-on scalp treatment. He was very knowledgeable and thorough, and while he cut he provided me with a lot of education about the best ways to take care of my hair. His work was very well done, and the scalp treatment removed all of the product and oil buildup I was trying to get rid of. The three stars are for David, because he did a fantastic job.
Bonus: I now use David’s tips for haircare and specifically washing my hair, and I feel like that combined with some products he recommended actually have made a difference. Just over the last two weeks, my hair feels cleaner and the ends definitely feel healthier (I’m sure part of that is the recent cut, but I do believe his advice has made a difference).
The things I didn’t love:
My appointment started late and went on so long that someone else had to finish part of it (I think it was about three hours for a scalp treatment, cut, and blow-dry, which I did not expect). It was a little stressful when I had a baby at home waiting for me (so if you have other commitments, plan carefully). However, I think they did the best they could and I didn’t take any stars off for that.
The reason I deducted two stars from my review is because of the salon’s response (or lack thereof) to a problem that I had. When you book an appointment online, they give you a quote for the cost of the service. As it turned out, David charges more for a haircut than the original stylist I chose, but that was fine with me because he did a great job. However, in addition to the $20 more for having my cut done with David, I was charged $75 for an add-on scalp treatment that I was told would cost $30. That isn’t the end of the world, but I would have thought twice about getting it done if I’d known it would be $45 more expensive than I was told. In fact, when I went to pay at the end of my service, I was told a lower total (and given a receipt with that lower total) than what my credit card was charged.
The final straw for me was that I emailed them to inquire about the difference and see if there was some reason for it (one of the receptionists told me that their system had been having problems that day so I thought maybe it was an error), and I got an email back a few days later letting me know they would look into it, and then no additional response for two weeks. I have since followed up twice, still with no response.
All in all, I’d say that David did a great job and I’m very happy with my hair. However, it was a very long appointment that ended in my being charged significantly more than I was told and not a very helpful response when I asked for help/clarification. It wasn’t exactly the experience I was hoping for the first time I’d left the house to do something for myself through a pandemic and having a baby. Unfortunately, I don’t think I’ll be back (which is sad because David is really great).
Best salon on the east side. The stylists demonstrate superior expertise and professionalism. The staff overall are sweet, friendly and attentive. I’m particularly impressed with their attention to safety amid the pandemic: I’ve never been to a business that takes customer and employee safety more seriously than this place. They adhere to up to date state mandates, require preventive measures, and maintain strict safety protocols throughout the entire visit. I felt very safe and comfortable! Selwa can do it all, and is honest about how long the appointment will be, can explain the scientific reasons for her methods, and is warm, thoughtful and keeps your preferences at the forefront. I’d never go elsewhere.
I went in for a haircut and scalp/hair treatment, and it was a really great experience. Ana and Hailey were both wonderful – friendly, professional and gave great advice on how to take better care of my hair. I felt like they really cared how my hair turned out and took good care of me during the time I was at the salon. With everything carefully scheduled and space out, temperature taken at the door and the place kept very clean, I felt safe and comfortable. Also, the Aveda products smell AMAZING. Definitely recommend this place!
Ana fixed my quarantine hair! She seamlessly blended my roots into my hair, and gave me a fabulous haircut. The salon is taking precautions, masks and temp checks required… which made me feel safe in these uncertain times. I Highly recommend This Salon!
I got my hair cut with Ana last weekend and it was a WONDERFUL experience. The staff has taken great measures to keep themselves and clients safe during the pandemic and I felt very comfortable. This was my first time getting my hair cut with Ana and she did an incredible job. I think it’s my favorite hair cut ever. I wasn’t totally sure what I wanted done, and she took the time to talk through options and recommendations with me. I will definitely be returning.
Very clean place, friendly & knowledgeable staff.
I had a wonderful experience at this salon!!! I loved everyone here, really caring and amazing staff and ambiance!!! My stylist Selwa did an amazing job with my hair! She took the time to listen and was able to understand what i was needing. I feel renewed by this experience. Highly recommend checking it out!!!
Great salon and stylists. Has been is excellent. ☺