Serenity Rejuvenation Center - Med Spa

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Reviews


240 Reviews on “Serenity Rejuvenation Center - Med Spa”

Very Good
4.5
240 reviews
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  • Great place with wonderful caring people that really want to help. My severe malasma is much better and Dr. O’Connell is honest about how much improvement you will see with each procedure.

  • For quite some time, I’ve had sun spots on my face which have bothered me. I have tried using various creams and even micro needling to target them; however, none of that has been been effective. I found Dr. O’Connell on Yelp as he had amazing reviews and I decided to schedule an IPL treatment. Initially, I was scared that it would be painful, but it was completely painless! There was also no downtime at all. It has been about 2 weeks since I’ve obtained the treatment and I can definitely see great results. My skin is clearer and brighter.

    Before the procedure, the doctor made sure to ask about my goals and medical history. He openly advised me of the risks and benefits and answered all of my questions. He also used the picosure device to remove darker spots. I highly recommend Dr. O’Connell and his team at Serenity Rejuvenation Clinic!

  • I have been a long time customer of Serenity. I had laser hair removal and fungal laser procedures. Dr. O’Connell remembered me, even after I hadnt been there in years (deployments and long trips away). I was very impressed.
    The laser team there always treated me well, and were flexible with me.
    A few times the Doctor had family issues arise and they had to reschedule me a couple of times. That was inconvenient, and I also know that life happens. Overall, a very good experience there.

  • I have had great success with Serenity in regards to laser hair removal. Ruby is very professional and I continue to go to her for her attention to detail. She is super!!

  • Everyone is always nice and treatment is very professional!

  • The price is very high and the machine does not the newest one. I did first treatment for removal my tattoo in this place on September 25th that my tattoo is a very small and simple dark “heart” in my finger, they charge me $275 for each treatment. I bought the cream here and spent $12. The total price was charged me $291??? Even if taxes were included, it wouldn’t be that price. After then, I’ve researched online and went to other stores to compare the price. I went to 3 different laser/picosure stores, the price are $65-$80 for each treatment to small tattoos removal. Except for the colorful tattoos. Other stores’ machine are newest than this place a lot! Don’t waste your money here! You will regret it!!!

  • I has very bad experience at this place. I will never recommend anyone to go for his place. They don’t care about customer service. They know how get money from the customesr’s.

  • This place is a joke. Schedule 3 times. Made sure I was good on my side of things (child care, work, and etc.) Each time, they rescheduled with no consideration for what a potential client might have to do to schedule with them. Not even a common courtesy of apologizing for the inconvenience.

    Why in the world would I trust them with my physical image if they fail so bad at a simple task of scheduling…

  • Great personal, great service, great result

  • Always love going to see Dr. O’Connell for Botox. The staff is very friendly and makes me feel very comfortable.

  • Cool Sculptung is something that I have been wanting to try for a very long time and I have been looking for a place that I could trust that had proven results. Having any type of medical procedure where there is a risk of complications means that I want nothing but the best! Serenity Rejuvenation Center M ed Spa has been absolutely wonderful and exceeded my expectations. My initial consultation was super informative and Dr. O’Connell , Sherry were beyond patient and helpful in answering all of my questions. Beautiful, amazing, talented people , very knowledgeable and know how to make people feel good and look good. Definitely going back?

  • I went here several years ago for a laser hair removal procedure on my face. Bait and switch marketing for prices, but decided to go through with it anyway. Staff was always courteous and appointments were on time which is the only reason I’m giving it two stars. The hair removal procedure was completely ineffective. I have straight black hair on fair skin, which is generally considered the ideal for laser machines to work on.

    After 6 treatments, there was absolutely no reduction in facial hair anywhere where it was done. I did tell them this after the treatments and no additional treatments, discounts, partial refunds or explanations were offered. I’m not going to speak to whether or not the staff operating the machine are qualified, I don’t know enough about it to say. The negative review is purely on the lack of good service. I suppose staff may have changed over the last few years, but I would recommend getting some kind of guarantee or going elsewhere if they won’t offer that. I see most of their responses to negative reviews indicate success rates vary based on genetics and hormones, but that was not information shared when I first made the appointments and I never spoke with a doctor before or after the treatments.

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